No. Discount codes apply to full-price items only. If a product is already marked down or included in a sale or clearance event, a code will not apply to it. The item keeps its sale price, which in most cases is already a deeper reduction than the code would have given you.

This is why we do not run codes on top of sale pricing. A marked-down price is the discount, not a starting point for a second one.

The code applies to the full-price items in your cart, and the sale items keep their sale price. Your order still goes through with both.

Because the code only calculates against part of your cart, the amount taken off will be smaller than the headline percentage suggests. That is expected behavior, not an error. If every item in your cart is already on sale, the code has nothing to apply to and will be rejected.

No. Only one discount applies per order. Codes do not combine with each other, and they do not combine with automatic storewide or collection promotions that are already running.

If a promotion is active on an item, that promotional price applies and a code will not stack on top of it. If you are holding a code and are not sure whether it beats a live sale, contact us before you order and we will tell you which one gets you the better price.

Work through these in order. The first one accounts for most cases:

• Are the items in your cart already discounted? Codes apply to full-price items only.
• Has the code expired? Promotional codes are usually time limited.
• Have you used it before? Some codes are limited to one use per customer.
• Is the code limited to certain products or brands? Some are restricted to a specific range.
• Did you enter it in the discount field in your cart or at checkout? Codes are not applied automatically.
• Check for extra spaces or autocorrect changes when pasting the code.

Contact us as soon as you can. If your order has not shipped and the code would have been valid on the items you bought, we will do what we can to make it right. Once an order has shipped we are generally not able to apply a code retroactively.

For built-to-order Proline X enclosures, reach out before fabrication starts, since materials and labor are committed once cutting begins.

Percentage and dollar-off codes apply to product pricing, not shipping charges, unless the code is specifically a free shipping or shipping discount code. Shipping is calculated separately at checkout based on destination, weight, and the service you select.

Full-price Proline X enclosures are eligible like any other full-price item. Enclosures that are already marked down, listed as clearance, or offered as part of a bundle promotion are not, since the reduction is already built into the price.