Shipping policy
Audio Intensity Shipping Policy
Effective Date: January 1, 2024
Thank you for visiting and shopping at Audio Intensity. The following terms and conditions constitute our Shipping Policy.
1. Shipment Processing Time:
All orders are processed within 2 business days.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
2. Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
3. Shipment to P.O. boxes or APO/FPO addresses:
Audio Intensity ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
4. Shipment Confirmation & Order tracking:
You will receive a Shipment Confirmation email once your order contains your tracking number(s). The tracking number will be active within 24 hours.
5. Customs, Duties and Taxes:
Audio Intensity is not responsible for customs and taxes on your order. All fees imposed during or after shipping are the customer's responsibility (tariffs, taxes, etc.).
6. Damages:
Audio Intensity is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
7. International Shipping Policy:
We currently do not ship outside the U.S.
8. Returns Policy:
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Contact Us:
If you have any questions about our Shipping Policy, please get in touch with us at support@audiointensity.com